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Home Page > Executive Branch > Code of Federal Regulations > Electronic Code of Federal Regulations
e-CFR Data is current as of November 19, 2009
TITLE 20--Employees' Benefits
CHAPTER III--SOCIAL SECURITY ADMINISTRATION
PART 411--THE TICKET TO WORK AND SELF-SUFFICIENCY PROGRAM
Subpart A--INTRODUCTION
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| What is the purpose of the Ticket to Work program? |
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| Definitions of terms used in this part. |
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Subpart B--TICKETS UNDER THE TICKET TO WORK PROGRAM
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| What is a ticket under the Ticket to Work program? |
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| Who is eligible to receive a ticket under the Ticket to Work program? |
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| How will we distribute tickets under the Ticket to Work program? |
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| What do I do when I receive a ticket? |
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| When may I assign my ticket and how? |
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| When can my ticket be taken out of assignment? |
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| Can I reassign my ticket? |
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| When does my ticket terminate? |
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Subpart C--SUSPENSION OF CONTINUING DISABILITY REVIEWS FOR BENEFICIARIES WHO ARE USING A TICKET
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| What does this subpart do? |
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| How does using a ticket under the Ticket to Work program affect my continuing disability reviews? |
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| Glossary of terms used in this subpart. |
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| What is an educational institution or a technical, trade or vocational school? |
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| When does the period of using a ticket begin? |
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| When does the period of using a ticket end? |
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| What if a continuing disability review is begun before my ticket is in use? |
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| What is timely progress toward self-supporting employment? |
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| What choices do I have if I am unable to make timely progress toward self-supporting employment? |
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| How will the PM conduct my progress reviews? |
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| What if I disagree with the PM's decision about whether I am making timely progress toward self-supporting employment? |
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| What happens if I do not make timely progress toward self-supporting employment? |
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| What if my ticket is no longer assigned to an EN or State VR agency? |
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| What if I reassign my ticket after the end of the extension period? |
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| How will SSA determine if I am meeting the timely progress guidelines if I assign my ticket prior to July 21, 2008? |
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Subpart D--USE OF ONE OR MORE PROGRAM MANAGERS TO ASSIST IN ADMINISTRATION OF THE TICKET TO WORK PROGRAM
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| What qualifications are required of a PM? |
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| What limitations are placed on a PM? |
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| What are a PM's responsibilities under the Ticket to Work program? |
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| How will SSA evaluate a PM? |
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Subpart E--EMPLOYMENT NETWORKS
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| Who is eligible to be an EN? |
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| How does an entity other than a State VR agency apply to be an EN and who will determine whether an entity qualifies as an EN? |
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| What are the minimum qualifications necessary to be an EN? |
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| What are an EN's responsibilities as a participant in the Ticket to Work program? |
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| Under what conditions will SSA terminate an agreement with an EN due to inadequate performance? |
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| What reporting requirements are placed on an EN as a participant in the Ticket to Work program? |
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| How will SSA evaluate an EN's performance? |
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Subpart F--STATE VOCATIONAL REHABILITATION AGENCIES' PARTICIPATION
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| Must a State VR agency participate in the Ticket to Work program? |
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| What payment options does a State VR agency have? |
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| How does a State VR agency notify us about its choice of a payment system for use when functioning as an EN? |
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| Does a State VR agency continue to provide services under the requirements of the State plan approved under title I of the Rehabilitation Act of 1973, as amended (29 U.S.C. 720), when functioning as an EN? |
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| What does a State VR agency do if the State VR agency wants to determine whether a person seeking services has a ticket? |
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| What does a State VR agency do if a beneficiary who is eligible for VR services has a ticket that is available for assignment or reassignment? |
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| What does a State VR agency do if a beneficiary to whom it is already providing services has a ticket that is available for assignment? |
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| Is a State VR agency required to provide periodic reports? |
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| Can an EN to which a beneficiary's ticket is assigned refer the beneficiary to a State VR agency for services? |
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| When does an agreement between an EN and the State VR agency have to be in place? |
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| Does each referral from an EN to a State VR agency require its own agreement? |
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| Who will verify the establishment of agreements between ENs and State VR agencies? |
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| What information should be included in an agreement between an EN and a State VR agency? |
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| What should a State VR agency do if it gets an attempted referral from an EN and no agreement has been established between the EN and the State VR agency? |
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| What should the PM do when it is informed that an EN has attempted to make a referral to a State VR agency without an agreement being in place? |
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| How will disputes arising under the agreements between ENs and State VR agencies be resolved? |
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Subpart G--REQUIREMENTS FOR INDIVIDUAL WORK PLANS
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| What is an Individual Work Plan? |
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| What is the purpose of an IWP? |
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| Who is responsible for determining what information is contained in the IWP? |
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| What are the minimum requirements for an IWP? |
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| When does an IWP become effective? |
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Subpart H--EMPLOYMENT NETWORK PAYMENT SYSTEMS
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| Definitions of terms used in this subpart. |
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| How is the State VR agency paid under the Ticket to Work program? |
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| Can the EN change its elected payment system? |
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| How are beneficiaries whose tickets are assigned to an EN affected by a change in that EN's elected payment system? |
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| What payments are available under each of the EN payment systems? |
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| Under what circumstances will milestones be paid? |
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| Under what circumstances can we make a reconciliation payment under the outcome-milestone payment system? |
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| How are the payment amounts calculated for each of the milestones? |
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| How are the outcome payments calculated under the outcome-milestone payment system? |
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| How are the outcome payments calculated under the outcome payment system? |
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| How are EN payments calculated for transition cases pending on July 21, 2008? |
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| What effect will the subsequent entitlement to title II benefits have on EN payments for title XVI beneficiaries after they assign their ticket? |
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| Can the EN keep the milestone and outcome payments even if the beneficiary does not achieve all outcome months? |
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| Is it possible to pay a milestone or outcome payment to more than one EN? |
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| What happens if two or more ENs qualify for payment on the same ticket but have elected different EN payment systems? |
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| May an EN use outcome or milestone payments to make payments to the beneficiary? |
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| Can an EN request payment from the beneficiary who assigned a ticket to the EN? |
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| How does the EN request payment for milestones or outcome payment months achieved by a beneficiary who assigned a ticket to the EN? |
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| Can an EN receive payments for milestones or outcome payment months that occur before the beneficiary assigns a ticket to the EN? |
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| Can an EN receive milestone and outcome payments for months after a beneficiary takes his or her ticket out of assignment? |
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| Can a State VR agency receive payment under the cost reimbursement payment system if a continuous 9-month period of substantial gainful activity is completed after the ticket is assigned to an EN? |
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| Can a State VR agency and an EN both receive payment for serving the same beneficiary? |
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| What can an EN do if the EN disagrees with our decision on a payment request? |
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| What oversight procedures are planned for the EN payment systems? |
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| Will SSA periodically review the outcome payment system and the outcome-milestone payment system for possible modifications? |
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Subpart I--TICKET TO WORK PROGRAM DISPUTE RESOLUTION
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| Is there a process for resolving disputes between beneficiaries and ENs that are not State VR agencies? |
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| What are the responsibilities of the EN that is not a State VR agency regarding the dispute resolution process? |
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| When should a beneficiary receive information on the procedures for resolving disputes? |
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| How will a disputed issue be referred to the PM? |
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| How long does the PM have to recommend a resolution to the dispute? |
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| Can the beneficiary or the EN that is not a State VR agency request a review of the PM's recommendation? |
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| Can a beneficiary be represented in the dispute resolution process under the Ticket to Work program? |
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| Do the dispute resolution procedures of the Rehabilitation Act of 1973, as amended (29 U.S.C. 720), apply to beneficiaries seeking services from the State VR agency? |
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| Is there a process for resolving disputes between ENs that are not State VR agencies and PMs, other than disputes on a payment request? |
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| How will the PM refer the dispute to us? |
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Subpart J--THE TICKET TO WORK PROGRAM AND ALTERNATE PARTICIPANTS UNDER THE PROGRAMS FOR PAYMENTS FOR VOCATIONAL REHABILITATION SERVICES
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| What is an alternate participant? |
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| Can an alternate participant become an EN? |
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| How will an alternate participant choose to participate as an EN in the Ticket to Work program? |
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| If an alternate participant becomes an EN, will beneficiaries for whom an employment plan was signed prior to implementation be covered under the Ticket to Work program payment provisions? |
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| If an alternate participant chooses not to become an EN, can it continue to function under the programs for payments for VR services? |
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| If an alternate participant becomes an EN and it has signed employment plans, both as an alternate participant and an EN, how will SSA pay for services provided under each employment plan? |
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| What happens if an alternate participant signed an employment plan with a beneficiary before Ticket to Work program implementation in the State and the required period of substantial gainful activity is not completed by January 1, 2004? |
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